I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1-2 business days of processing on top of an approved proof and production time for your order to ship out.HOW LONG IS THE SHIPPING TIME?
WILL I RECEIVE A TRACKING NUMBER?
We currently allow our customers to choose whether they would like to upgrade to tracked shipping at checkout. If you would prefer to save money and receive no tracking number that's absolutely fine!
CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email firstname.lastname@example.org. All you need to do is send us an email with the subject line "CANCEL".
I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at email@example.com. If the address is wrong, we can correct this within 24 hours.
MY ITEM ARRIVED DAMAGED
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)
Our contact email: firstname.lastname@example.org